Most new, unused, unopened merchandise can be refunded or exchanged with receipt within 14 days of reception for online customers or original purchase date for in store customers except where noted below. All returns are subject to an approval. Please contact us for a Return Merchandise Authorization (RMA) request. Returns with valid receipts will be exchanged, refunded in cash, credited to account, or refund via in-store credit based on the original payment method, except as set forth below: